Terms & Conditions

April 2021.A

The following provisions are representative of some of the terms and conditions contained in a Car Repair Club branded service contract. These provisions do not constitute your actual contract and are not intended to list all of the contract provisions. The Car Repair Club branded service contract contains other important terms, conditions, and exclusions. A sample contract may be obtained prior to purchase by contacting The Car Repair Club support center by phone at (855) 931-0446 or by email at Support@PepperFlare.com.


SELLER

The Car Repair Club, a branded service provided by PepperFlare LLC, 11877 Douglas Road, Suite 102-327, Johns Creek, GA 30005.


FULL REFUND PERIOD / WAITING PERIOD

You will receive a full refund if you cancel this agreement during the period of time between Date of Sale and the Date of Activation during which no claims may be filed. This period of time is referred to as the “waiting period” during purchase.


AGREEMENT / CONTRACT GUIDELINES

Note: As required by various state laws, both terms “contract” and “agreement” used in this document refer to this document in its entirety. This is a sample form only and provided for reference purposes. A final version of this agreement contract will be provided at the time of purchase, which will include any necessary special state requirements and disclosures needed for state compliance.


WHAT IS COVERED

For convenience, covered components are sub-categorized by related vehicle systems. Only those items listed after each sub-category are covered, subject to the terms and conditions of this contract. If a covered component fails during the term of this service contract, the administrator will pay for the repair or replacement of the covered component, subject to the terms and conditions herein. Upgrades, adjustments, alignments, oil, fluids, greases, lubricants, or refrigerant will only be included if required in conjunction with a covered repair.


EXECUTIVE COVERAGE

ENGINE COMPONENTS: Vacuum Pump; Engine Mount; Engine Oil Cooler Line; Idler Pulley; Timing Belt; Timing Belt Pulley; Timing Belt Tensioner; Oil Pump; Distributor Shaft and Housing; Harmonic Balancer; Valve Covers; Timing Cover; Water Pump; High Pressure Fuel Pump/Fuel Pump; Intake Manifold; and all the internal Lubricated Parts of the Engine. The Engine Block and Heads; Oil Pan; and Timing Chain Housing/Cover are covered only if damaged by the Failure of an internal Lubricated Part.

TURBO/SUPERCHARGER COMPONENTS (OEM ONLY): SC Bypass Valve; Turbocharger Intercooler; Turbocharger Lines; Turbocharger Waste Gate Controller; and all internal Lubricated Parts of the Turbocharger/Supercharger. The Housing is covered only if damaged by the Failure of an internal Lubricated Part.

TRANSMISSION COMPONENTS (Automatic & Manual): Clutch Master/Slave Cylinder; Dipstick/Tube; Electronic Shift Control Unit; Governor; Trans Mount; Trans Cooler; Trans Oil Cooler Line; Torque Converter; Vacuum Modulator; and all of the internal Lubricated Parts of the Transmission. Covers; Pans; and Cases are covered only if damaged by the Failure of an internal Lubricated Part.

TRANSFER CASE COMPONENTS: All internal Lubricated Parts of either the Transfer Case or All-Wheel Drive Mechanism. The Transfer Case Housing or Housing for the All-Wheel Drive Mechanism is covered only if damaged by the Failure of an internal Lubricated Part.

FRONT AND REAR DIFFERENTIAL COMPONENTS: Axle Shafts; Constant Velocity Joints; Constant Velocity Joint Boot; Drive Shaft Support; Drive Shaft/Yoke; Universal Joint; Propeller Shaft; and all of the internal Lubricated Parts of the Differential. The Differential Case is covered only if damaged by the Failure of an internal Lubricated Part.

AC/HEATING COMPONENTS: Blend Door/Motor/Actuator; Clutch/Pulley/Bearing; Evaporator; Heater Control Valve; Heater Core; HVAC Control Head; Orifice Tube; High and Low Pressure Lines; Pressure Cycling Switch; Compressor; Clutch; Clutch Coil and Pulley; Orifice Tube; Condenser; Evaporator; Expansion Valve; POA Valve; Drier; Accumulator; Hi-Low Pressure Cut-Off Switch; Ducts and Outlet Hoses; and Automatic Temperature Control Programmer.

BRAKE COMPONENTS: Master Cylinder; Power Assist Booster and Valve; Wheel Cylinders; Calipers; Combination Valve; Steel Lines and Fittings; Self-Adjusters; Parking Brake Linkage and Cables; Electronic Control Unit; Anti-Lock Computer Module; Wheel Speed Sensors/Exciters; Proportioning Valves; High Pressure Hydraulic Pump; Electro-Hydraulic Proportioning Control Valves; ABS Relay; Traction Control System; and Accumulator.

COOLING COMPONENTS: Radiator; Fan Clutch; Fan Blade; Cooling Fan Motors; Coolant Nipple; Thermostat; Thermostat Housing; and Heater Core.

ENGINE ELECTRICAL COMPONENTS: Alternator; Block Heater; Distributor; Ignition Coil; Ignition Module; Knock Sensor; Low Coolant Sensor; Low Oil Pressure/Level Sensor; Starter; Starter Solenoid; Temperature Sending Unit; and Voltage Regulator.

FRONT AND REAR SUSPENSION COMPONENTS: Air Suspension Compressor; Air Suspension Line; Air Suspension Sensor; Suspension Valves; Bump Stop Cushion; King Pin; Stabilizer Bar; Stabilizer Mount/Bushing; Strut; Strut Mount/Bearing; Strut Rod/Bearing; Torsion Mount/Bushing; Track Bar; Trailing Arm; Wheel Hub/Housing; Upper and Lower Control Arms; Control Arm Shafts and Bushings; Upper and Lower Ball Joints; Stabilizer Shaft Linkage and Bushings; Spindles; Spindle Supports; MacPherson Style Struts; Chapman Style Struts; Shackle Bushings and Eye Bushings; Leaf and Coil Springs; Leaf and Coil Spring Bushings; Torsion Bars; Wheel Bearings; Automatic Leveling Unit Compressor; Level Sensor; and Limiter Valve.

STEERING COMPONENTS: Bearing/Bushing; Mount/Cushion; P/S Cooler; PS Fluid Reservoir; P/S Pressure Hose/Line; P/S Pump Pulley; Pitman Shaft; Rack Boot; Rear Wheel Steering System; RWS Linkage; RWS Secondary Rack Assembly; RWS Shaft; Sector Shaft; Shaft/Coupling; Tie Rod Sleeve; Manual and Power Steering Gear Assembly; Control Valve and Rack Assembly; Power Steering Pump; Steering Column Main and Intermediate Shafts; Cooler; Pitman Arm; Idler Arm; Tie Rod Ends; Couplings; and Drag Link.

ANCILLARY ELECTRICAL COMPONENTS: Antenna/Motor Assembly; Blower Motor/Relay/Resistor; Body Control Module; Cigarette/Power Port; Circuit Board; Convertible Top Motor/Actuator/Latch/Ram; Cruise Control System; Driver Info Display; ECM/PCM; EFI Control Unit; EFI Sensor; Fuel Door Actuator; Headlight Door Motor; Horn Assembly; Instrument Cluster; Keyless Entry System; Oxygen Sensor; Power Door Lock Actuator; Power Seat Motor/Transmission; Power Sunroof Motor; Power Trunk Release Actuator; Power Trunk/Hatch Pull Down Motor; Power Window Motor; Power Window Regulator; Radio/Cd/Cassette Player; Rear View Mirror Motor; Seat Heating; Shift Inter-Lock Assembly; Brake Light Switch; Door Ajar Switch; Manually Operated Switch; Neutral Safety Switch; Washer Pump; Wiper Motor; and Wiring Harness.

FUEL SYSTEM/INDUCTION COMPONENTS: Diesel Fuel Injection Pump; Diesel Fuel Injector Nozzle; EFI Fuel Injector; EFI Fuel Rail; EFI Pressure Regulator; EGR Valve; Evaporation System; Fuel Line; Low Fuel Sensor; Fuel Injector Metering Pump; Fuel Injectors; Fuel Distributor; Fuel Tank; Metal Fuel Lines; Fuel Sending Unit.

INTERIOR/EXTERIOR COMPONENTS: Fuel Door Release Assembly; Hood/Trunk Release Assembly; Lock Cylinder; Lock/Latch Assembly; Seat/Riser/Frame/Adjustor; Sunroof Assembly; Support Strut; Glove Box Door and Hinge; Seat Tracks; Interior and Exterior Door Handles; Door Hinges; Map/Courtesy Light Assembly; and Hood/Trunk Gas Struts.

TECHNOLOGY PACKAGE COMPONENTS: Automatic Climate Control Programmer; Back Up Camera and Sensors; Blind Spot Sensors; Emergency Trunk Release; GPS/Navigation System (does not include programming or updates); Illuminated Visor Vanity; Mileage Computer; OEM Hands Free Voice Activated Accessories; OEM TV/VCR/DVD Players; OEM Wi-Fi/Bluetooth Integrated Router; Power Tailgate Lock; USB Ports; Video Display Screen (excludes pixel damage); and Wireless Charger.

SEALS AND GASKETS: Seals & Gaskets coverage applies to all of the items listed above.


ADDITIONAL BENEFITS

Emergency roadside assistance and rental car reimbursement are available under the terms and conditions of this contract. Note: additional Benefits are not subject to any deductible. No service may be duplicated within 72 hours of the initial request.


FOR EMERGENCY ROADSIDE ASSISTANCE

Emergency Roadside Assistance: The services listed below are available to you, with a maximum benefit of $80 per service per occurrence. However, if you seek roadside assistance through a different telephone number than the one that will be provided after purchase and activation, then You will be required to pay for that assistance and will not be reimbursed.

  • Towing Assistance: If your vehicle is disabled and in need of a tow, roadside services will dispatch a towing provider to your location.
  • Flat Tire Assistance: If your vehicle has a flat tire, roadside services will dispatch a service provider to remove the flat tire and replace it with your properly inflated spare tire.
  • Fuel, Oil, Fluid and Water Delivery Service: If your vehicle is in immediate need, roadside services will dispatch a service provider to supply an emergency supply of fuel, oil, fluid, and water. You are responsible for the cost of fuel, oil, and water when it is delivered.
  • Lockout Assistance: If your keys are accidentally locked inside your vehicle, roadside services will dispatch a service provider to assist you in gaining entry to the vehicle. You will be required to show proper identification.
  • Battery Jump-Start: If your vehicle will not start because the battery is dead, roadside services will dispatch a service provider to apply a jump-start in an attempt to start your vehicle.

Rental Car Reimbursement

If your vehicle sustains a mechanical breakdown resulting in a covered repair, then you may qualify for rental car coverage for up to $30 per day, with a 5-day maximum, not to exceed $150 per repair visit. Your rental car coverage is contingent on the labor time required to replace/repair covered components authorized by the administrator. The administrator will use factory labor guides or industry-recognized flat-rate manuals to determine the required repair time. However, this repair time specifically excludes the downtime waiting for parts or any other delays beyond the control of the repair facility or the administrator. The labor time necessary for rental car coverage is as follows: 1 to 8 hours = 1 day, 8.1 to 16 hours = 2 days, 16.1 to 24 hours = 3 days, etc. Your rental car benefits will not continue beyond the day the repairs are completed and the repair facility notifies you of completion. All vehicles must be rented from a licensed car rental facility.


MAINTENANCE AND RECORDS

At no time will lack of maintenance records be the sole reason for claim denial.

To obtain the benefits provided by this service contract, covered components must be maintained at a licensed repair facility in accordance with the covered component manufacturer's recommendations. Failure to follow the manufacturer's service guidelines may result in denial of coverage.

Even if a failure is due to lack of proper maintenance, yet you are able to produce relevant maintenance records demonstrating maintenance in accordance with manufacturer requirements, a claim will not be denied. Proper documentation and verifiable receipts for all relevant maintenance and repairs may be required. Receipts must reflect proper vehicle documentation (i.e. year, make, and model), the complete Vehicle Identification Number, the current mileage of the vehicle at the time of repair, and the date the service was performed.


LIMITS OF LIABILITY

Repairs covered by this service contract, per repair visit, are limited to the actual cash value (ACV) of the vehicle immediately prior to the breakdown (the ACV is the “clean trade-in” value reflected in the most recent edition of the regional NADA guide). The total of all benefits that will be paid while this service contract is in effect will not exceed $7,500. In addition, our liability for incidental and consequential damages including, but not limited to personal injury, physical damage, property damage, loss of vehicle use, loss of time, inconvenience and commercial loss resulting from the operation, repair, maintenance or use of this vehicle, is expressly excluded.